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Zlaxyronfriz is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services. We comply with the General Data Protection Regulation (GDPR) and Finnish data protection laws.
We collect several types of information from and about users of our website, including:
When you contact us through our website, register for workshops, or make inquiries about our products, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide. This information is collected directly from you when you submit forms on our website.
We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar tracking technologies.
We maintain records of correspondence when you contact us via email, phone, or through our contact forms. This includes the content of your messages and our responses to your inquiries.
We use the information we collect for various purposes, including:
To respond to your inquiries and provide customer service. When you contact us with questions about our products or services, we use your contact information to communicate with you and address your needs.
To process workshop registrations and manage participant information. If you sign up for our creative workshops, we use your information to confirm your registration, send you relevant details, and communicate important updates.
To improve our website and services. We analyze usage patterns and technical data to understand how visitors interact with our website, identify areas for improvement, and enhance user experience.
To send you marketing communications, but only if you have given us consent to do so. You can withdraw this consent at any time by contacting us or using the unsubscribe link in our emails.
To comply with legal obligations and protect our rights. We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to enforce our terms and conditions.
Under GDPR, we process your personal data based on the following legal grounds:
Consent: When you provide explicit consent for us to process your personal data for specific purposes, such as receiving marketing communications.
Contractual necessity: When processing is necessary to fulfill a contract with you, such as processing workshop registrations or responding to your service inquiries.
Legitimate interests: When we have a legitimate business interest in processing your data, such as improving our services, preventing fraud, or ensuring network and information security, provided these interests are not overridden by your rights and freedoms.
Legal obligation: When we are required to process your data to comply with legal obligations under Finnish or EU law.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
Legal Requirements: We may disclose your information when required by law, such as to comply with a subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using SSL/TLS protocols, secure storage systems, access controls, and regular security assessments.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period varies depending on the type of information and the purpose for which it was collected.
Contact form submissions and general inquiries are typically retained for up to two years unless ongoing communication or business relationship requires longer retention. Workshop registration information is retained for the duration of the workshop and up to three years afterward for record-keeping purposes. Technical and usage data collected through cookies is typically retained for up to 12 months.
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and deletion policies.
As a data subject under GDPR, you have the following rights regarding your personal information:
Right of Access: You have the right to request a copy of the personal information we hold about you and to receive information about how we process it.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or when you withdraw your consent.
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data or object to our processing.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to Object: You have the right to object to our processing of your personal information based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within one month, although this period may be extended by two additional months in complex cases.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information.
We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them. The cookies we use include essential cookies necessary for the website to function properly, analytical cookies to understand how visitors use our site, and functional cookies to remember your preferences.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some features of our website may not function properly. For more information, please see our Cookies Policy.
Our website may contain links to third-party websites, such as social media platforms or partner sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.
Your personal information may be transferred to and processed in countries other than Finland. When we transfer data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your information in accordance with GDPR requirements, such as standard contractual clauses approved by the European Commission.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us:
Zlaxyronfriz
Aleksanterinkatu 52
00100 Helsinki, Finland
Phone: +358 9 1211
Email: managers@zlaxyronfriz.world
If you believe that we have not handled your personal information in accordance with applicable data protection laws, you have the right to lodge a complaint with the Finnish Data Protection Ombudsman or your local supervisory authority.